I don't accept returns, exchanges or cancellations.
If items are damaged or have issues/defects, please contact me directly asap.

Please note that all preorder items will take longer to ship because of production time (8-10 weeks minimum). Delays might occur and mock up images might be slightly different from actual product.

Progress updates can be found through my IG: https://www.instagram.com/arisa_chibara/

A reminder that pins are handmade items. There is no such thing as a perfect pin!!

 

Standard Grade: Free of major defects but might exhibit minor imperfections such as:

• Tiny stray glitter specs, small flecks

• Superficial tiny bubbles in enamel or epoxy coating

• Imperfections in the metal on the sides or back of the pin

• Superficial scratches to metal surfaces

• Superficial paint drops or slight spreading into other enamel

• Slightly lower fills in minor areas

• Other imperfections that are only visible upon extremely close-up inspection and/or when light hits the pin at a specific angle

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Seconds Grade: Multiple minor and/or major defects. May exhibit any of the imperfections listed above or below

• Peeling enamel or missing enamel

• Wrong colour enamel

• Heavy scratching on enamel or metal plating

• Tarnish of metal plating

• Other unexpected problems

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Flaws differ between each pin and will be chosen at random. When you purchase a pin, you agree to accept the item AS IS according to the above grading system. 

Seconds may not come with a backing card.

Actual product colours may vary from colours shown on your monitor.

Items marked limited edition will not be restocked once sold out. They are either available for a limited time or dropped during special events/holidays!